Tilt and Pan Alignment Issue with Tapo C200 Camera
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Hello TP-Link Community,
I hope this message finds you well. I am writing to report an issue I am experiencing with my Tapo C200 camera regarding the Tilt and Pan functionality.
Issue Description: Despite multiple attempts to correct the Tilt and Pan settings through the Tapo APP and even after rebooting the camera, I am still encountering alignment issues. The camera does not align with the viewpoint I have set in the Tapo APP, causing a misalignment in the displayed view.
Troubleshooting Steps Taken:
- Tilt and Pan correction through the Tapo APP.
- Rebooting the Tapo C200 camera.
Current Software and Firmware:
- Tapo APP Version:3.1.514
- Tapo C200 Firmware Version: 1.3.9
Additional Information:
- The camera worked fine initially, but the issue seemed to have started recently.
- No physical damage or obstruction to the camera's movement.
Request for Assistance: I kindly request assistance from the TP-Link community or support team to help resolve this issue. If there are any additional troubleshooting steps or firmware updates available to address this problem, please guide me through the process.
Thank you for your attention to this matter. I appreciate your support in resolving this Tilt and Pan alignment issue with my Tapo C200 camera.
Best Regards,
MustafaK
