What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

46 Reply
Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Monday

  @Solla-topee 

I just received a new C120, promptly popped in an SD card, and hooked it up. Got it added into the app, no problems and detections/notifications/recordings/playback all work great. No Tapo Care was configured or used.

 

I figured I would test the ONVIF and RTSP but no luck getting either to work...

 

I retrieved the IP address from the Tapo app as shown and added the camera user, also as shown. If I read things correctly, it appears the SD card would not allow using ONVIF/RTSP, so I removed the card. Just for sanity, I pinged the camera's IP and that worked. Everything is on the same network subnet, so no issues to contend with there. Everything seemed good to go, so I went on to testing.

 

For RTSP, I used VLC Media Player, put in the url, rtsp://<camera IP>:554/channel1, opened it, was prompted for username and password, entered that, then opening the stream failed:

 

VLC is unable to open the MRL 'rtsp://192.168.1.131:554/channel1'. Check the log for details.

 

I tried the same with 'channel2' URL and had the same results.

 

Next, I moved into trying ONVIF with DW Spectrum IPVMS. I went to add device, put in camera IP address, username, and password then hit Search. The results were, "No Devices Found". OK, so I moved on to my favorite troubleshooting tool, ONVIF Device Manager. Did a network scan and it pulled in the usual local cameras, but no Tapo C120. I added the camera into ODM manually with URL of 'http://192.168.1.131/onvif/device_service' and when trying to connect, I got the message, "There was no endpoint listening at http://192.168.1.131/onvif/device_service that could accept the message.

 

I tried turning off and back on the camera user in app settings. Tried deleting and re-adding the camera user. Tried turning off the camera in the app to disconnect any unneeded streams. Tried restarting the camera a few times. No love.

 

Any suggestions for what to try next?

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#43
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Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Monday

  @Solla-topee 

the pc must be connected to the same network as the cameras

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#44
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Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Monday

Update:

 

I removed camera from app and it reset according to voice prompt. I also did the 10 second reset button reset procedure. Once that was done, I added it back to app and changed nothing else. There was no SD card in the camera at any time after resetting. Still getting the same messages and not able to connect with ONVIF or RTSP.

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#45
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Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Yesterday

Update 2:

 

I figured out the ONVIF to DW Spectrum problem. Default port Spectrum was trying to connect over was 80. Changed that to 2020 and the C120 was discovered immediately. Added camera in with no problem at that point. Pulled in both high and low streams, Spectrum's motion detection works fine, recording good, etc. 2560x1440 high res stream and 640x360 low res stream.

 

ONVIF Device Manager also works fine now as well using port 2020

 

Still no RTSP to VLC though. Will fiddle with that some more.

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#46
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Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
Yesterday

Update 3:

 

Figured out the VLC issue... the correct URL for RTSP is: 'rtsp://<ip_address>:554/stream1' NOT '.../channel1'. My mistake. I noticed it when looking at the camera properties in DW Spectrum.

 

All is working as it should now. I can actually stream to VLC, Spectrum, and the Tapo app all at the same time. Sweet.

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#47
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Re:What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
18 hours ago

  @Jalbe 

Hi,
Thank you for sharing your experience.
Btw, the SD card and the RTSP/Onvif connection can work simultaneously when the camera has not subscribed to the Tapo Care service.
Best Regards

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#48
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