Need to re-configure C310 on moving house with new wifi: constant loop in software
Having relocated and upgraded wifi, I need to reconfigure my camera but after red and green flashes, the software repeats need to reset. Resetting finds the camera lan reference but does not connect.
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Hi
If you fail to set up your camera, you can refer to the link below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please help confirm:
1. Send me a picture of the error message you encounter when configuring the camera.
2. If the LED on the camera is flashing green and red, please go to your phone>Settings>Wi-Fi page to check if you can see the default SSID of the camera(Tapo_Cam_XXXX).
If yes, check if you can connect to it on your phone.
Best Regards
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- Report Inappropriate Content
Hi
If you fail to set up your camera, you can refer to the link below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please help confirm:
1. Send me a picture of the error message you encounter when configuring the camera.
2. If the LED on the camera is flashing green and red, please go to your phone>Settings>Wi-Fi page to check if you can see the default SSID of the camera(Tapo_Cam_XXXX).
If yes, check if you can connect to it on your phone.
Best Regards
- Copy Link
- Report Inappropriate Content
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