nc450 contraseña error con admin
luego de hacer un reseteo de mis 2 camaras, ya no puedo configurar nuevamente en la app tpcamera las mismas.
Me dice error de contraseña, y estoy tratando de entrar con "admin".
Tampoco puedo entrar a la camara a travez del navegador web poniendo el num de ip.
Estoy clavado en esta situacion, alguien sabe o pudo solucionar este inconveniente.
gracias
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Hi All,
After factory resetting the camera successfully and reconfiguring it with the tpCamera app, as you can see in step 5) in the below instructions, you need to set a new password for secure access to the camera rather than use admin.
How to set up cloud camera with tpCamera APP?
Can you share a video showing the configuring process if you fail to configure the NC450 with the tpCamera app?
Best Regards
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Hi,
You can refer to the link below to configure the camera after factory resetting it.
How to set up cloud camera with tpCamera APP?
If you fail to log in to the camera, it may be you have not reset the camera successfully. It's recommended to refer to the instructions in the UG to reset the camera.
Best Regards
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@juanopolis
Hola, estoy teniendo el mismo problema. Pude entrar desde el navegador tocando la configuración, pero no hay forma de hacerla andar desde la app
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Estou exatamente com o mesmo problemas dos amigos acima,tenho 2 Nc450,as duas não reconhecem nenhuma senha após redefinição de fabrica,isso sempre funcionou,não sei o que houve que nem pelo ip da câmera você não tem mais acesso,e vejo respostas totalmente desconecta da real gravidade do problema,o suporte age como que se estivessem falando com crianças de 5 anos de idade,trabalho a anos no ramo de CFTV e nunca vi descaso tão grande com usuários igual a este,um aplicativo master reset,coisa simples e barata que vocês já devem ter guardado em alguma gaveta ai.
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Hi All,
After factory resetting the camera successfully and reconfiguring it with the tpCamera app, as you can see in step 5) in the below instructions, you need to set a new password for secure access to the camera rather than use admin.
How to set up cloud camera with tpCamera APP?
Can you share a video showing the configuring process if you fail to configure the NC450 with the tpCamera app?
Best Regards
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@juanopolis Alguien pudo solucionar este probelma?, hoy me tope con el mismo inconvenciente, no puedo agregar la camara a la app, porque me dice que la constraseña es incorrecta, y ya probe resetear la camara con el boton muchas veces y esot no funciona.
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It's another problem. Other models of NC cameras still working except NC450. But only the NC450 has a problem logging into the tpCamera app, so in the browser. Password reset does nothing. It doesn't work with the right password. You can only connect locally in IE 11 browser with an security certificate exception through an IP address (https://192.168.0.10/index.html) after hard reset. Not working in firefox, chrome. It seems to be a problem with an security certificate.
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@Martin_Bures I'm not sure if the following steps work but you may have a try:
1. If you can log in to the NC450 via https://192.168.0.10 on an IE 11 browser after hard reset, please log in to the camera's web UI.
2. If you are using admin/admin to login and haven't changed the account, go to System>Account page, change the account password here and check if the new account can be used to log in to the camera on the tpCamera app.
note: the account to log in to the tpCamera app should be a TP-Link account, if you do not have one, refer to the instructions to register one: https://www.tp-link.com/support/faq/818/
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Thanks a lot
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