Only one of three gets the new FW 1.2.1

Only one of three gets the new FW 1.2.1

Only one of three gets the new FW 1.2.1
Only one of three gets the new FW 1.2.1
2024-05-04 08:51:22 - last edited 2024-05-11 02:57:51
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.1.2

I have three C510W with same HW Version but only one has the new FW 1.2.1

The other two says FW is the newest but it is 1.1.2.

What can i do to update these both to 1.2.1?

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#1
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1 Accepted Solution
Re:Only one of three gets the new FW 1.2.1-Solution
2024-05-07 06:36:58 - last edited 2024-05-11 02:57:51

  @PixelPaladin  @JN2day 
Hi,
You can refer to the Q3 in the instructions below to see the answer to the reported case.
Common questions about the TP-Link camera's firmware
 

Since we roll out the new firmware gradually, it's reasonable to see that some cameras detect and update to the new firmware, but some do not. Please wait patiently, and when the new firmware is pushed to your other cameras, you can update the firmware via the Tapo app.

 

Best Regards

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#4
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Re:Only one of three gets the new FW 1.2.1
2024-05-04 17:29:08 - last edited 2024-05-04 17:32:02
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#2
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Re:Only one of three gets the new FW 1.2.1
2024-05-04 20:02:07

  @PixelPaladin  but why hast one Kamera Version 1.2.1?Version 1.2.1

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#3
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Re:Only one of three gets the new FW 1.2.1-Solution
2024-05-07 06:36:58 - last edited 2024-05-11 02:57:51

  @PixelPaladin  @JN2day 
Hi,
You can refer to the Q3 in the instructions below to see the answer to the reported case.
Common questions about the TP-Link camera's firmware
 

Since we roll out the new firmware gradually, it's reasonable to see that some cameras detect and update to the new firmware, but some do not. Please wait patiently, and when the new firmware is pushed to your other cameras, you can update the firmware via the Tapo app.

 

Best Regards

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#4
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