Tapo H200 hub immediately disappears after successful installation

Tapo H200 hub immediately disappears after successful installation

Tapo H200 hub immediately disappears after successful installation
Tapo H200 hub immediately disappears after successful installation
2024-06-14 11:54:12
Model: Tapo H200  
Hardware Version: V1
Firmware Version:

MAC: 3C-52-A1-A4-8A-7D

hUB AND CAMERA WERE SET UP ON MY OLD sAMSUNG (nOTE 10a) WITHOUT TOO MUCH FUSS. rECENTLY UPGRADED my device to a Samsung S26. Easily sees the hub and loads it (but light remains amber) and states as much, but a few seconds later, the hub dissappears as if it was never there. I have tried a mesh network (phone and hub connected to the same network) and a different network. I have rebotted the hub and the cameras numerous timnes. Its vexing because it worked so well previously. 

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Re:Tapo H200 hub immediately disappears after successful installation
2024-06-18 01:39:50

  @bear_-22 

 

Did you reconfigure the H200? If not, double-check if you're logging into the same TP-Link account on the new phone. 

 

Confirm whether the H200 is under the same subnet as your phone by checking their IP addresses: find H200's IP address on router's client list via its Mac address, and compare it with the IP address of your phone when it is connected to the same network.

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