Hi.

Has anyone ever come across issues with cameras failing to record incidents? the incident involves a house with 2 tapo C100 cameras, facing out of windows and used as security cameras. they have always picked up the slightest movement, and one is set to record to the cloud as it constantly says SD cards are corrupt after about 3 weeks of useage (correct class 10 Sandisk ones not no name cheapo ones)

so last night, my friend who has these cameras (but doesnt really use internet, they have it for the cameras and their kids) had paint stripper thrown all over their car, which is in direct view of the camera BUT the camera did NOT pick it up. it picked up NOTHING for over 6 hours. there were no power cuts, and no known internet interruptions, as the other camera (on the other side of the house) behaved pretty much as normal, with only a space without picking up anything for around 3-4 hours in the early hours of the morning.

for reference, neither camera is set to record full time as they both record to the cloud, if memory serves me.

Has anyone ever come across this before? if so what was the issue?

and if it makes a difference (i doubt it) i have no clue what software/firmware version they are on, but there has never been an issue with them before.

any help would be much appreciated, if only to prevent a re-occurrence of this particular issue.

Thanks.