Pressing the Ring Button on the Bell doesn't trigger a sound

Thrawn

2024-07-31 20:59:43

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Registered: 2024-07-31

Pressing the Ring Button on the Bell doesn't trigger a sound

2024-07-31 20:59:43

Model: Tapo D230S1

Hardware Version: V1

Firmware Version: 1.1.16

Hi!

Just installed the mentioned Doorbell, it's paired with the Hub, connected to Wifi with a strong signal. I can watch the video stream, but when I press the button to actually ring, it doesn't ring inside. The hub is ringing though if I trigger it manually in the Tapo App or Google Home. Hub is connected to Wifi, has a strong signal.

Help pls!

Greets

Markus

1 Reply

Wayne-TP

2024-08-01 07:42:38

Posts: 3609

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Registered: 2020-06-23

Re:Pressing the Ring Button on the Bell doesn't trigger a sound

2024-08-01 07:42:38

@Thrawn

Check whether the Ring Connected Hub is enabled. Open Tapo App, enter doorbell device page ->Device Settings -> Doorbell ->Ring Connected Hub.

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Pressing the Ring Button on the Bell doesn't trigger a sound

Pressing the Ring Button on the Bell doesn't trigger a sound

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