Pressing the Ring Button on the Bell doesn't trigger a sound

Pressing the Ring Button on the Bell doesn't trigger a sound

Pressing the Ring Button on the Bell doesn't trigger a sound
Pressing the Ring Button on the Bell doesn't trigger a sound
2024-07-31 20:59:43
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.16

Hi!

 

Just installed the mentioned Doorbell, it's paired with the Hub, connected to Wifi with a strong signal. I can watch the video stream, but when I press the button to actually ring, it doesn't ring inside. The hub is ringing though if I trigger it manually in the Tapo App or Google Home. Hub is connected to Wifi, has a strong signal.

 

Help pls!

 

Greets

Markus

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Re:Pressing the Ring Button on the Bell doesn't trigger a sound
2024-08-01 07:42:38

  @Thrawn 

 

Check whether the Ring Connected Hub is enabled. Open Tapo App, enter doorbell device page ->Device Settings -> Doorbell ->Ring Connected Hub.

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