Tapo C210 detecting my dog as being a person

Tapo C210 detecting my dog as being a person

Tapo C210 detecting my dog as being a person
Tapo C210 detecting my dog as being a person
2024-08-28 18:40:54 - last edited 2024-09-06 11:29:22
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.11

Hello,

 

My Tapo C210 is detecting my dog as being a person, so I'm always receiving notifications and I verify that is my dog, not a person, please solve the problem.

 

Thank you, awaiting,

Fábio Sousa

  0      
  0      
#1
Options
1 Accepted Solution
Re:Tapo C210 detecting my dog as being a person-Solution
2024-08-29 07:20:27 - last edited 2024-09-06 11:29:22

  @sousafabio 

Hi,
You can refer to the instructions to troubleshoot if the detection feature is not working fine.
What to do if the Detection feature is not working on the TP-Link Camera?
 

Please confirm the following information for the reported issue.
1. Send us the camera's detection settings, including the pictures of the camera's detection page, detection zone, and enabled detection types pages.
2. Can you share a video showing the reported issue?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Tapo C210 detecting my dog as being a person-Solution
2024-08-29 07:20:27 - last edited 2024-09-06 11:29:22

  @sousafabio 

Hi,
You can refer to the instructions to troubleshoot if the detection feature is not working fine.
What to do if the Detection feature is not working on the TP-Link Camera?
 

Please confirm the following information for the reported issue.
1. Send us the camera's detection settings, including the pictures of the camera's detection page, detection zone, and enabled detection types pages.
2. Can you share a video showing the reported issue?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options