C225 need new firmware

C225 need new firmware

C225 need new firmware
C225 need new firmware
3 weeks ago - last edited Friday
Model: Tapo C225  
Hardware Version: V2
Firmware Version: 1.0.7

Hello, can you please reach back to me? I need latest firmware for Tapo C225, recently bought but not getting newer than  firmware 1.0.7. Hardware V2

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#1
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1 Accepted Solution
Re:C225 need new firmware-Solution
2 weeks ago - last edited Friday

  @Marelo 

Hi,
Why do you want to update the firmware for the Tapo C225?

It's normal that your Tapo C225 has firmware version 1.0.7, if there is no problem when using this firmware, it's recommended to keep using this firmware until the new official firmware is released to your camera.
Best Regards

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#2
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8 Reply
Re:C225 need new firmware-Solution
2 weeks ago - last edited Friday

  @Marelo 

Hi,
Why do you want to update the firmware for the Tapo C225?

It's normal that your Tapo C225 has firmware version 1.0.7, if there is no problem when using this firmware, it's recommended to keep using this firmware until the new official firmware is released to your camera.
Best Regards

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#2
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Re:C225 need new firmware
2 weeks ago

  @Solla-topee thanks for your prompt reply. I need this change from 1.0.9 "6. Fixed the issue where playback videos couldn't be watched or downloaded in Privacy mode.". It is made publicly available as information too. This would allow me  to check stored events when I am at home and dont need to spend time to change detection settings to avoid alarming while privacy mode is off...

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#3
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Re:C225 need new firmware
2 weeks ago - last edited Friday

  @Marelo 

Hi,
In this situation, you can send me(@Solla-topee) the "Forum ID 709432+camera's MAC address" via a private message, and I'll send the new firmware to the camera to solve the reported issue.
Best Regards

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#4
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Re:C225 need new firmware
2 weeks ago - last edited 2 weeks ago

  @Solla-topee thanks, just sent not sure if it went through didn't get a confirmation after send message button.

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#5
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Re:C225 need new firmware
2 weeks ago

  @Marelo  Hi, the new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.

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#6
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Re:C225 need new firmware
2 weeks ago

  @Solla-topee thanks a lot. Seems my issue got solved. I also noticed a bit better performance accessing the camera remotely now, hope it stays better. Your service is greatly apreciated now!

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#7
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Re:C225 need new firmware
2 weeks ago

  @Marelo smiley

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#8
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Re:C225 need new firmware
Tuesday

  @Felix2000 oopsy daisy, I have already done that but I think the video was a bit brighter than normal anyways, also if you try enable HDR you will see it will balance the image shadows. Not sure about the lag, I think the response is still better for me and compression handling seems ok for now.

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#10
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