Firmware Update 1.3.9 to 1.3.10

TuiHill

2024-10-18 21:43:50 - last edited 3 weeks ago

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Helpful: 2

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Registered: 2024-06-17

Firmware Update 1.3.9 to 1.3.10

2024-10-18 21:43:50 - last edited 3 weeks ago

Tags: #Firmware

Model: Tapo C425

Hardware Version: V1

Firmware Version: 1.3.9

I have two C425 V1.0 cameras bought together in the same package. Both work just fine on Firmware V1.3.9.

Camera 1 is always on and requested a firmware update to 1.3.10 which I enabled and the update was successful.

I then turned on Camera 2 which is normally off. I checked for an update and keep getting advice that its 1.3.9 is up to date whnever I check.

Am I missing a step?

Cheers.

1 Accepted Solution

Solla-topee

2024-10-21 10:25:19 - last edited 3 weeks ago

Posts: 13344

Helpful: 2296

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Registered: 2020-05-19

Re:Firmware Update 1.3.9 to 1.3.10-Solution

2024-10-21 10:25:19 - last edited 3 weeks ago

@TuiHill

Hi,
Since the latest firmware(1.3.10) for the Tapo C425 is rolled out gradually, it's normal that some of the cameras can't detect the new firmware. Please wait patiently, and you can detect the new firmware on your Tapo C425 when it is released to your camera.
Best Regards

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