Firmware Update 1.3.9 to 1.3.10

TuiHill

2 weeks ago - last edited Friday

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Registered: 2024-06-17

Firmware Update 1.3.9 to 1.3.10

2 weeks ago - last edited Friday

Tags: #Firmware

Model: Tapo C425

Hardware Version: V1

Firmware Version: 1.3.9

I have two C425 V1.0 cameras bought together in the same package. Both work just fine on Firmware V1.3.9.

Camera 1 is always on and requested a firmware update to 1.3.10 which I enabled and the update was successful.

I then turned on Camera 2 which is normally off. I checked for an update and keep getting advice that its 1.3.9 is up to date whnever I check.

Am I missing a step?

Cheers.

1 Accepted Solution

Solla-topee

2 weeks ago - last edited Friday

Posts: 13108

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Registered: 2020-05-19

Re:Firmware Update 1.3.9 to 1.3.10-Solution

2 weeks ago - last edited Friday

@TuiHill

Hi,
Since the latest firmware(1.3.10) for the Tapo C425 is rolled out gradually, it's normal that some of the cameras can't detect the new firmware. Please wait patiently, and you can detect the new firmware on your Tapo C425 when it is released to your camera.
Best Regards

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