Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > C225 Homekit live feed away from home.

< Tapo Smart Camera

C225 Homekit live feed away from home.

Borderguy

2 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-11-06

C225 Homekit live feed away from home.

2 weeks ago

Tags: #Live View

Model: Tapo C225

Hardware Version: V2

Firmware Version: 1.0.11

Hi I have a TP-Link C225 V2

It is working fine on Apple HomeKit live Feed when on home Network WIFi when viewing Live feed.

You get an error saying camera offline on Live feed when away from home on a cellular network on iPhone.

You can view recordings of activities from Camera via Cellular Network when away from home on time line these recordings have been only recorded a few minutes previously so camera is operating.

You can switch to the Tapo app when away from home on cellular network and everything is fine, you can view live streaming on screen in Tapo app.

You can also view live Stream on Apple HomeKit on the main screen it is only when you go into individual camera mode it says Camera is offline?

can you please help

4 Reply

astph

LV2

2 weeks ago

Posts: 34

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2020-10-19

Re:C225 Homekit live feed away from home.

2 weeks ago

I think you will to have one of this at home to be able to via remotely via HomeKit: You will have three options for the devices you can assign as a Hub. The allowed devices are Apple HomePod/HomePod mini, Apple TV, and iPad.

ast

Borderguy

LV1

2 weeks ago

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-11-06

Re:C225 Homekit live feed away from home.

2 weeks ago

@astph

hi thanks for info I have 4 HomePod mini 's in my home this not the problem.

astph

LV2

2 weeks ago

Posts: 34

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2020-10-19

Re:C225 Homekit live feed away from home.

2 weeks ago

Let us know how it goes.

ast

Solla-topee

2 weeks ago

Posts: 13344

Helpful: 2302

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:C225 Homekit live feed away from home.

2 weeks ago

@Borderguy

Hi,

Please confirm the following information for the reported issue:
1. Check the hardware and firmware version of your Homepod mini.
2. Describe your network diagram in detail.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

C225 Homekit live feed away from home.

C225 Homekit live feed away from home.

Information

Voters 0

Tags