Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore

Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore

Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore
Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore
a week ago - last edited Wednesday
Model: Tapo H100  
Hardware Version: V1
Firmware Version: 1.5.20

This Hub had been functioning properly for a long period.

It has only three sensors connected (movement and water leak).

Firmware 1.5.20

Version 240911

 

Some days ago there was a firmware update.

 

Since then it is randomly showing a steady yellow light instead of the normal blue one and the Tapo app reports "out of line".

Unplugging / plugging the hub back sometimes solves the problem but today it was impossible...

 

I have removed it from the app and I have tried to reinstall it after a HW reset.

But when it's time to connect to its network the device finds it (after a looong time) but then it is impossible to establish a connection.

I have tried three different devices (iPhone, iPad and Android phone) with no success.

 

Any idea? Should I buy a new one?

Nothing has changed in my home network.

 

Thank you!

 

 

 

 

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#1
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2 Accepted Solutions
Re:Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore-Solution
Tuesday - last edited Wednesday

  @MPP55 

I reply to myself: a new H100 has solved the problem immediately...

HW problem

Short lasting device, though...

Recommended Solution
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  1  
#2
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Re:Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore-Solution
Wednesday - last edited Wednesday

  @MPP55 

 

This firmware version was released two months ago, and we have not received any widespread reports of this issue since then. Your situation seems to be an exception.

 

For Tapo users who experience setup failure issues with Tapo smart devices, check out the FAQ below for suggestions.

What should I do if I fail to configure the Tapo devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#3
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2 Reply
Re:Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore-Solution
Tuesday - last edited Wednesday

  @MPP55 

I reply to myself: a new H100 has solved the problem immediately...

HW problem

Short lasting device, though...

Recommended Solution
  1  
  1  
#2
Options
Re:Tapo H100 showing randomly yellow light after firmware update / reset / not connecting anymore-Solution
Wednesday - last edited Wednesday

  @MPP55 

 

This firmware version was released two months ago, and we have not received any widespread reports of this issue since then. Your situation seems to be an exception.

 

For Tapo users who experience setup failure issues with Tapo smart devices, check out the FAQ below for suggestions.

What should I do if I fail to configure the Tapo devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#3
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