Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade

Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade

Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade
Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade
3 weeks ago
Model: Tapo TC72  
Hardware Version: V1
Firmware Version: 1.2.2 Build 240914 Rel.55174n

Hi all,

 

Recently, our TC72 cameras received an OTA update to firmware version 1.2.2

Since then, the ONVIF PTZ functionality has stopped working on our Frigate NVR.

 

It seems we are facing the very same problem of  Forum ID 719986 and Forum ID 713630

@Solla-topee is there any new version for this cameras we can try?

Tnx

 

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#1
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3 Reply
Re:Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade
a week ago

  @Sysmen_DEI 

Hi,
Thank you for the MAC address provided via the private message. The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.
Best Regards

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#2
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Re:Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade
a week ago
Thanks! I can confirm updated firmware works well on all 3 camera ... and sorry i'll send you another MAC via PM Many thanks for support Best regards
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#3
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Re:Tapo TC72 ONVIF-PTZ issue after OTA firmware upgrade
a week ago

  @Sysmen_DEI 

Hi,
The firmware has been pushed to the new camera, please update it via the Tapo app and check if it helps.
Best Regards

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#4
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