This Article Applies to: 

• Tapo C500 V1, FW: 1.3.1 Build 240820 Rel.71705n  
• Tapo C510W V1, FW: 1.3.1 Build 241111 Rel.29618n
• TC40 V1, FW: 1.3.1 Build 240820 Rel.71705n
• TC41 V1, FW: 1.3.1 Build 241111 Rel.29618n
• Tapo C220 V1, FW: 1.2.2 Build 240914 Rel.55174n
• TC72 V1, FW: 1.2.2 Build 240914 Rel.55174n
• Tapo C200 V5, 1.1.4 Build 241219 Rel.57752n
• TC70 V5, 1.1.4 Build 241219 Rel.57752n
• Tapo C200C V5, 1.1.4 Build 241219 Rel.57752n

Phenomenon description:

After updating the Tapo camera's firmware to the above version, the Pan & Tilt feature is no longer working when trying to control the camera on some specific third-party apps(such as Frigate) via Onvif protocol.
However, the Pan & Tilt feature on the Tapo app still works great.

Workaround:

The Tapo C500 V1 &  TC40 V1 have fully released the new official firmware (version 1.3.2 Build 250108 Rel.40063n) that solves this issue.

The Tapo C220 V1 & TC72 V1 have fully released the new official firmware (version 1.2.5 Build 241224 Rel.40956n) that solves this issue.

The Tapo C510W V1 & TC41 V1 have fully released the new official firmware (version 1.3.3 Build 250228 Rel.56467n) that solves this issue.

The Tapo C200 V5, TC70 V5, and C200C V5 have fully released the new official firmware (version 1.1.8 Build 250310 Rel.73289n) that solves this issue.

It's recommended to update the firmware of these camera models to the latest one on the Tapo app to solve the issue.
How to update the firmware of the Tapo devices on the Tapo App
 

More Articles:

What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
What to do if I can't control my Tapo cameras on the Tapo app?
The First Outdoor Pan/Tilt 4G LTE Camera-Tapo C501GW