camera goes offline each day
C310 camera goes offline each evening dnd will not comeback until a power switch next morning. Other cameras work fine.
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Hi,
You can refer to the instructions below to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
Please confirm the following information if the problem remains.
1. What's the LED status on the camera when it's offline?
2. When it's working, please check the RSSI value of the Wi-Fi signal strength.
3. The model number of the Wi-Fi router and your network topology, e.g. ISP--Wi-Fi router<Wireless> Tapo device, etc.
4. How often does the issue happen?
Have a nice day!
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
Please confirm the following information if the problem remains.
1. What's the LED status on the camera when it's offline?
2. When it's working, please check the RSSI value of the Wi-Fi signal strength.
3. The model number of the Wi-Fi router and your network topology, e.g. ISP--Wi-Fi router<Wireless> Tapo device, etc.
4. How often does the issue happen?
Have a nice day!
- Copy Link
- Report Inappropriate Content
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