It's been over 3 months that our Tapo camera doesn't turn the amber light off, so we can't have access to it remotely. We've done everything possible, removed SD card, formated the SD card, unplugged from outlet, rebooted the camera several times but it never changes. It got to an point where we think it might be broken. The second camera that cane with this one, works perfectly with no issues. We don't know what else to do.