Smart Home Community > Tapo Smart Camera > Privacy mode not getting out. ** Urgent fix please**"
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Privacy mode not getting out. ** Urgent fix please**"

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Privacy mode not getting out. ** Urgent fix please**"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Privacy mode not getting out. ** Urgent fix please**"
Privacy mode not getting out. ** Urgent fix please**"
2025-05-24 08:30:09 - last edited 2025-06-10 06:13:34
Tags: #Tapo App Related #Device Sharing
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.4.1

Privacy mode not getting out in shared account while turning off in main out only works 1-2 times after reboot or re-login this problem happening from last 2-3 days..... Please fix this issue as soon as possible .... Again repeating ...Privacy mode not getting out in shared account while camera privacy mode exit in main account ..

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Re:Privacy mode not getting out. ** Urgent fix please**"-Solution
2025-05-26 08:55:43 - last edited 2025-06-10 06:13:34

  @Mohitrajputp353 

Hi,
The shared account has limited access to the camera, and it's unable to turn on/off the camera's privacy mode.


For the feature request to let the shared account have more permissions, you can vote and leave your detailed usage scenario on the thread "grant/deny permissions for a shared device" for evaluation.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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Re:Privacy mode not getting out. ** Urgent fix please**"-Solution
2025-05-26 08:55:43 - last edited 2025-06-10 06:13:34

  @Mohitrajputp353 

Hi,
The shared account has limited access to the camera, and it's unable to turn on/off the camera's privacy mode.


For the feature request to let the shared account have more permissions, you can vote and leave your detailed usage scenario on the thread "grant/deny permissions for a shared device" for evaluation.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
Recommended Solution
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