Unable to view footage on Tapo app in between events

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Unable to view footage on Tapo app in between events

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to view footage on Tapo app in between events
Unable to view footage on Tapo app in between events
2025-05-25 12:10:02 - last edited 2025-06-10 06:19:02
Model: Tapo C110  
Hardware Version: V2
Firmware Version: 1.44

Hello, I've recently noticed and it must be a change from Tapo as I was able to do so before. 
 

When viewing footage back on the SD card, I can now no longer scroll to view anywhere in between events recorded. Only noticed last night as on an event I had, I wanted to go back a minute or so before it happened, but no matter what I tried, I was unable to do so. Pulling the time slider anywhere in between it just jumps back to the start of the recorded event. 
 

I'm not a subscriber to the cloud but if this change is a subscription feature, why on earth would the ability to review all of my own local footage be removed?

 

Anyone else experience this or any resolution for it?  Thanks!

 

 

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Re:Unable to view footage on Tapo app in between events-Solution
2025-05-26 09:51:28 - last edited 2025-06-10 06:19:02

  @J5TPM 

Hi,
In your situation, it may be your camera is set to record detection video clips rather than continuous video recordings, so there are no video recordings between the detection video clips.

 

On the Tapo app > camera's Device Settings > Storage & Recordings > Recording Schedule page, you can check if the camera sets to record continuous recording or detection recording.

 

Below are the instructions to walk you through the steps to save your Tapo camera footage to a microSD card.
How can I store the Tapo camera video recordings on a microSD card

Best Regards

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Re:Unable to view footage on Tapo app in between events-Solution
2025-05-26 09:51:28 - last edited 2025-06-10 06:19:02

  @J5TPM 

Hi,
In your situation, it may be your camera is set to record detection video clips rather than continuous video recordings, so there are no video recordings between the detection video clips.

 

On the Tapo app > camera's Device Settings > Storage & Recordings > Recording Schedule page, you can check if the camera sets to record continuous recording or detection recording.

 

Below are the instructions to walk you through the steps to save your Tapo camera footage to a microSD card.
How can I store the Tapo camera video recordings on a microSD card

Best Regards

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