C310 Night vision “Auto Mode” not working

C310 Night vision “Auto Mode” not working

C310 Night vision “Auto Mode” not working
C310 Night vision “Auto Mode” not working
2025-06-09 12:40:41 - last edited 2025-07-11 03:22:21
Model: Tapo C310  
Hardware Version: V2
Firmware Version: 1.4.2

The automatic night vision mode is not turning on in my backyard, there's no ambient light whatsoever. I'm wondering what I can do to solve this issue. Anyone?

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#1
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1 Accepted Solution
Re:C310 Night vision “Auto Mode” not working-Solution
2025-06-10 09:54:10 - last edited 2025-07-11 03:22:21

  @JackM2297 

Hi,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards

Recommended Solution
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#3
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2 Reply
Re:C310 Night vision “Auto Mode” not working
2025-06-09 18:08:07

  @JackM2297 

 

https://community.tp-link.com/en/smart-home/forum/topic/823028

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#2
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Re:C310 Night vision “Auto Mode” not working-Solution
2025-06-10 09:54:10 - last edited 2025-07-11 03:22:21

  @JackM2297 

Hi,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards

Recommended Solution
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  0  
#3
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