C310 Night vision “Auto Mode” not working

JackM2297

2025-06-09 12:40:41 - last edited 2025-07-11 03:22:21

Posts: 1

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2025-06-09

C310 Night vision “Auto Mode” not working

2025-06-09 12:40:41 - last edited 2025-07-11 03:22:21

Model: Tapo C310

Hardware Version: V2

Firmware Version: 1.4.2

The automatic night vision mode is not turning on in my backyard, there's no ambient light whatsoever. I'm wondering what I can do to solve this issue. Anyone?

1 Accepted Solution

Solla-topee

2025-06-10 09:54:10 - last edited 2025-07-11 03:22:21

Posts: 17465

Helpful: 3030

Solutions: 3595

Stories: 8

Registered: 2020-05-19

Re:C310 Night vision “Auto Mode” not working-Solution

2025-06-10 09:54:10 - last edited 2025-07-11 03:22:21

@JackM2297

Hi,
Regarding the reported issue, we suggest referring to the solution in the following thread to try to solve the issue.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.

Recommended Solution