I can't see ,if I'm in far
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I can't see if I'm in far from cctv
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Hi,
If you fail to control the camera remotely, please refer to the troubleshooting instructions below.
What to do if I can't control my Tapo cameras on the Tapo app?
Please confirm the following information if the problem remains.
1. What's the LED status on the Tapo C500? Such as solid green, flashing red, etc.
2. What's your router's model number? Do you have internet when connecting to your router's Wi-Fi?
3. Is the camera directly connected to the router's Wi-Fi rather than AP/RE in between?
4. Please list all the troubleshooting you did.
Best Regards
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Hi,
If you fail to control the camera remotely, please refer to the troubleshooting instructions below.
What to do if I can't control my Tapo cameras on the Tapo app?
Please confirm the following information if the problem remains.
1. What's the LED status on the Tapo C500? Such as solid green, flashing red, etc.
2. What's your router's model number? Do you have internet when connecting to your router's Wi-Fi?
3. Is the camera directly connected to the router's Wi-Fi rather than AP/RE in between?
4. Please list all the troubleshooting you did.
Best Regards
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- Report Inappropriate Content
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