Tapo C125 - Popping noises in silent room

Tapo C125 - Popping noises in silent room

Tapo C125 - Popping noises in silent room
Tapo C125 - Popping noises in silent room
2025-06-17 19:34:59
Model: Tapo C125  
Hardware Version: V1
Firmware Version: 1.3.2

Hello,

 

I recently got a C125 camera to use as a temporary baby monitor.

Version: 1.3.2 Build 241122 Rel. 43589n

 

When I use it at night in an almost silent room, with only a low-running AC that's not even blowing near the camera, it seems like the camera is trying to pick up that subtle background noise. This results in some very annoying popping sounds. I uploaded a sound sample.

 

I tried lowering the mic volume. It helped a little, but the popping sounds were still there, just quieter.

 

To me, it sounds like the noise suppression is working too aggressively. Is there any way to turn it off? I haven't had any issues with speech recognition, but things sound inconsistent during the day. Voices are clear when the kids are in the room, but sudden noises come through way too loud on the camera.

 

Thanks,

Alex

File:
sound_sample.zipDownload
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#1
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6 Reply
Re:Tapo C125 - Popping noises in silent room
2025-06-18 08:53:04

  @TPAlexLink 

Hi,
We have a new firmware that may help in this situation. If you want to try the firmware, please send me(@Solla-topee) "Forum ID 826256 + camera's MAC address" via private message.
Best Regards

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#2
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Re:Tapo C125 - Popping noises in silent room
2025-06-18 11:32:56

Thank you @Solla-topee I upgraded to the new firmware, and now the atmospheric noise seems much louder. Even with the microphone volume set low, there’s still a lot of harsh noise. This is in a completely silent room. I’ve attached some samples. Do I have a defective unit?

 

 

File:
new_firmware_sample.zipDownload
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#3
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Re:Tapo C125 - Popping noises in silent room
2025-06-18 16:31:55

I reduced the sound mic to the minimum possible value and it's tolerable now. I would prefer if the sound volume for the mic was a bit more gradual.

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#4
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Re:Tapo C125 - Popping noises in silent room
2025-06-19 06:44:36

  @TPAlexLink 

Hi,

I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.

Best Regards

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#5
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Re:Tapo C125 - Popping noises in silent room
2025-08-15 17:51:37

  @Solla-topee similar problems ....

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#6
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Re:Tapo C125 - Popping noises in silent room
2025-08-18 03:00:48

  @Dinos_G 

Hi,
You can refer to the following instructions to troubleshoot the audio quality phenomenon.
Troubleshooting for better audio quality of my Tapo camera
Best Regards

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#7
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