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Critical Issue: No Baby Cry Alerts Post-Update

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Critical Issue: No Baby Cry Alerts Post-Update

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Critical Issue: No Baby Cry Alerts Post-Update
Critical Issue: No Baby Cry Alerts Post-Update
2025-06-21 07:14:36 - last edited 2025-07-04 08:04:14
Tags: #Firmware
Model: Tapo C225  
Hardware Version: V1
Firmware Version: 1.1.0 Build 250228 Rel.63257n

With the new firmware update, baby crying notifications have completely stopped. When I block the camera, notifications arrive very late.
 

However, even though baby crying notifications are enabled in the app, I'm not receiving any at all.

 

Is there a way to downgrade the version? This is a very sensitive issue because it concerns our baby; yesterday, we found the baby crying.

 

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#1
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1 Accepted Solution
Re:Critical Issue: No Baby Cry Alerts Post-Update-Solution
2025-06-23 10:59:52 - last edited 2025-07-04 08:04:14

  @Mscelik61 

Hi, 
For the reported issue, please refer to the instructions below to troubleshoot.
[Tapo C225 V2, 1.1.0] Fewer Baby Crying Notifications Received
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
Recommended Solution
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#3
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4 Reply
Re:Critical Issue: No Baby Cry Alerts Post-Update
2025-06-22 10:12:19


Update: I'm getting one or two notifications a day, but not every time. It's random, and it's unclear what triggers them.

 

It's definite that the problem started with the new firmware. How are we going to solve this problem?

 

I don't understand how such a critical issue can't be resolved.

 

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#2
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Re:Critical Issue: No Baby Cry Alerts Post-Update-Solution
2025-06-23 10:59:52 - last edited 2025-07-04 08:04:14

  @Mscelik61 

Hi, 
For the reported issue, please refer to the instructions below to troubleshoot.
[Tapo C225 V2, 1.1.0] Fewer Baby Crying Notifications Received
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
Recommended Solution
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#3
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Re:Critical Issue: No Baby Cry Alerts Post-Update
2025-06-23 11:50:45

  @Solla-topee Hello,

Thank you for your reply.

 

I have sent the email to the provided address, including the MAC address and videos captured during baby crying.

 

Regards, 
Serkan.

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#4
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Re:Critical Issue: No Baby Cry Alerts Post-Update
2025-06-24 03:52:01

  @Mscelik61 

Hi,
Thank you for the information provided. It's recommended that you pay attention to the suggestions in the email to solve your issue.
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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#5
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