SD card unable to detect

SD card unable to detect

SD card unable to detect
SD card unable to detect
2025-07-04 14:53:03 - last edited 2025-07-30 09:48:46
Model: Tapo C500  
Hardware Version: V3
Firmware Version: 3.12.505

It is so sad since I purchased 128 sd card but it deosn't work. When I try to format it in the app it will just get to 80% but it get and says"failed to format your micro sd card. try again later". I even tried to format it to fat32 using a third party tool. For sure the problem is not in the card but I think tapo wants us to subscribe to their very expensive cloud storage. if this won't be fix I might consider switching to a different brand which local storage works fine not like tp.

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#1
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1 Accepted Solution
Re:SD card unable to detect-Solution
2025-07-07 06:38:04 - last edited 2025-07-30 09:48:46

  @NewUser1231 

Hi,
You can refer to the following instructions to troubleshoot if you fail to format the SD card in the Tapo app.
What should I do if the SD card cannot be formatted/recognized?
 

Please confirm the following information to analyze further if you still fail to format the SD card.
  1. What's the model number and capacity of the SD card?
  2. List the troubleshooting you did and the results.
  3. Please refer to the following instructions to test your SD card and send us a picture of the test result.
      How to Verify Fake Micro SD Cards

Best Regards

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#3
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2 Reply
Re:SD card unable to detect
2025-07-04 17:23:18

Hi @NewUser1231,

 

You can check SD card compatibility via this link:

https://www.tp-link.com/en/support/faq/3048/

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#2
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Re:SD card unable to detect-Solution
2025-07-07 06:38:04 - last edited 2025-07-30 09:48:46

  @NewUser1231 

Hi,
You can refer to the following instructions to troubleshoot if you fail to format the SD card in the Tapo app.
What should I do if the SD card cannot be formatted/recognized?
 

Please confirm the following information to analyze further if you still fail to format the SD card.
  1. What's the model number and capacity of the SD card?
  2. List the troubleshooting you did and the results.
  3. Please refer to the following instructions to test your SD card and send us a picture of the test result.
      How to Verify Fake Micro SD Cards

Best Regards

Recommended Solution
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#3
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