Tapo Camera Detection automatically turns off
I'm using Tapo Care and set detection settings but everyday the detection always turns off. How do you fix this bug. Is there any work around for this one?
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Hi,
Typically, the camera's detection feature won't turn off automatically. In your situation, please go to the Tapo app > Cameras tab > Home or Away mode page to check if your camera is included. If so, check if the Detection feature is turned off.
If the Detection feature is turned off in Home or Away mode, applying this mode will overwrite your current settings and disable the detection feature.
How to edit Home and Away Mode for Tapo Cameras on the Tapo app?
Best Regards
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Hi,
Typically, the camera's detection feature won't turn off automatically. In your situation, please go to the Tapo app > Cameras tab > Home or Away mode page to check if your camera is included. If so, check if the Detection feature is turned off.
If the Detection feature is turned off in Home or Away mode, applying this mode will overwrite your current settings and disable the detection feature.
How to edit Home and Away Mode for Tapo Cameras on the Tapo app?
Best Regards
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Since a few days the same happens to my cameras c460 and c225. Detections and notifications are turned off automatically. Not really beneficial for cameras bought to monitor activities.
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Hi,
It's recommended to refer to this post to check if the Detection and Notification features being turned off are related to the Home/Away mode settings. If your camera is included in Home/Away mode and the Detection and Notification features are disabled, you can adjust the Home/Away mode settings to enable these features and check if this resolves the reported case.
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