Como ver la camara desde un celular con datos moviles
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Buenas. Con el telefono conectado a la misma Wifi puedo ver las imagenes. El problema que tengo es cuando activo los datos del telefono no permite la visualizacion de la camara. Me podran ayudar a encontrar una solucion? Muchas gracias
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Hi,
If the camera displays as offline in the Tapo app when your phone is using mobile data, you can follow the instructions below to troubleshoot.
What to do if I can't control my Tapo cameras on the Tapo app?
If the camera has the same behavior, please confirm the following information.
1. The LED status on the camera.
2. What's the model number of your router? Do you have internet when connecting to your router's Wi-Fi?
3. Is the camera connected to the router's Wi-Fi directly?
4. You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.
Best Regards
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Hi,
If the camera displays as offline in the Tapo app when your phone is using mobile data, you can follow the instructions below to troubleshoot.
What to do if I can't control my Tapo cameras on the Tapo app?
If the camera has the same behavior, please confirm the following information.
1. The LED status on the camera.
2. What's the model number of your router? Do you have internet when connecting to your router's Wi-Fi?
3. Is the camera connected to the router's Wi-Fi directly?
4. You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.
Best Regards
- Copy Link
- Report Inappropriate Content
Solla-topee wrote
Hi,
If the camera displays as offline in the Tapo app when your phone is using mobile data, you can follow the instructions below to troubleshoot.
What to do if I can't control my Tapo cameras on the Tapo app?
If the camera has the same behavior, please confirm the following information.
1. The LED status on the camera.
2. What's the model number of your router? Do you have internet when connecting to your router's Wi-Fi?
3. Is the camera connected to the router's Wi-Fi directly?
4. You can enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.
Best Regards
- Copy Link
- Report Inappropriate Content
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