C210 infrared sensor blinking/clicking sound

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C210 infrared sensor blinking/clicking sound

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C210 infrared sensor blinking/clicking sound
C210 infrared sensor blinking/clicking sound
2025-07-24 07:09:28 - last edited 2025-07-31 11:55:40
Model: Tapo C210  
Hardware Version:
Firmware Version:

My camera goes offline, and when I check, the infrared sensor/light blinks with a clicking sound. I tried resetting it, which worked for a couple of seconds, but the problem has returned again, and the issue is still persistent.
 

 

I have seen a thread that looks like the same issue.

 

https://community.tp-link.com/en/smart-home/forum/topic/617266


2023-08-01 13:35:36

 

 

* I am streaming the camera via the Tapo app locally.

* When the camera is offline, I am connected to the same wifi network as the camera. For the LED status, there aren't any indicators. No red or green blinking light. Only the infrared sensor/light is blinking with a clicking sound. Network is fine , i am using other devices in the same local network .

* I tried rebooting it by unplugging the power supply and I tried to reset but i can't reset the camera too. Nothing happens even if I press the reset button as long as I could.

* The camera is not that far from the router. Probably within 3 meters.

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#1
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1 Accepted Solution
Re:C210 infrared sensor blinking/clicking sound-Solution
2025-07-25 07:09:13 - last edited 2025-07-31 11:55:40

  @sivajeeranjith 

Hi,
You can try the following steps for the reported phenomenon.


  1. Please turn off the camera, and power it on with the original power adapter that comes with the camera in the package.
  2. Remove the SD card from the camera if there is one.
  3. Press the reset button on the camera for 10 seconds to perform a factory reset.
  4. If the camera's system LED turns to flashing red and green, you can try to reconfigure it. If the camera does not respond to the reset operation, you can contact your retailer or our local team to check if the camera is under warranty.

Best Regards

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#2
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Re:C210 infrared sensor blinking/clicking sound-Solution
2025-07-25 07:09:13 - last edited 2025-07-31 11:55:40

  @sivajeeranjith 

Hi,
You can try the following steps for the reported phenomenon.


  1. Please turn off the camera, and power it on with the original power adapter that comes with the camera in the package.
  2. Remove the SD card from the camera if there is one.
  3. Press the reset button on the camera for 10 seconds to perform a factory reset.
  4. If the camera's system LED turns to flashing red and green, you can try to reconfigure it. If the camera does not respond to the reset operation, you can contact your retailer or our local team to check if the camera is under warranty.

Best Regards

Recommended Solution
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  0  
#2
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