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Tapo C212 cannot connect to using ethernet

Tapo C212 cannot connect to using ethernet

Tapo C212 cannot connect to using ethernet
Tapo C212 cannot connect to using ethernet
2025-08-06 03:53:16 - last edited 2025-08-15 08:49:26
Tags: #Device Connectivity #Installation
Model: Tapo C212  
Hardware Version: V2
Firmware Version: 1.3.12 Build 240427

I have setup my Tapo C212 using ethernet when connecting directly to the router, however my router (Deco AX3000) has only 2 LAN port, so I bought a LAN Gigabit Desktop Switch (Mercusys MS105G) so that I can branch out 1 LAN port to multiple Tapo C212.

 

So what happened is;

1. I configure the Tapo C212 using direct LAN cable to the router and setup the Wi-Fi as well

2. Mount the camera to ceiling and connect power and ethernet
3. It is seen to be connected by Wi-Fi

 

Any way to resolve this?

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Re:Tapo C212 cannot connect to using ethernet-Solution
2025-08-06 07:51:49 - last edited 2025-08-15 08:49:26

  @Kopisusukita14 

Hi,
Typically, if the camera does not show it's wired to the router when the ethernet cable is plugged in, it may be that the wired connection has a problem. 

 

You can disconnect the Ethernet cable from the switch to the camera, connect the same cable from the switch to a laptop/PC, and then test if the laptop/PC has an internet connection.
If not, it means the wired connection from the switch does not work.
If yes, please ensure the Ethernet cable is plugged into the camera properly, then test if the wired connection works.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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Re:Tapo C212 cannot connect to using ethernet-Solution
2025-08-06 07:51:49 - last edited 2025-08-15 08:49:26

  @Kopisusukita14 

Hi,
Typically, if the camera does not show it's wired to the router when the ethernet cable is plugged in, it may be that the wired connection has a problem. 

 

You can disconnect the Ethernet cable from the switch to the camera, connect the same cable from the switch to a laptop/PC, and then test if the laptop/PC has an internet connection.
If not, it means the wired connection from the switch does not work.
If yes, please ensure the Ethernet cable is plugged into the camera properly, then test if the wired connection works.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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