Hi, i've set up my tapo outdoor security camera whilst inside my home and can view live recordings etc and get alerts. however when i move my camera outside to the location i want it for it doesn't work. The location I think is outside of my home wi-if is this the issue? If so any ideas how i solve? Thanks
Hi,
Typically, if you want to control the Tapo C510W locally and remotely using the Tapo app, it needs to connect to the Wi-Fi network and the internet. When you move it outside to the location you want it to be, but there is no Wi-Fi network available, the camera will display an offline state in the Tapo app, and you can't view it in the Tapo app or receive notifications.
You can check if the camera can obtain a Wi-Fi connection when an AP or RE is installed to extend your router's Wi-Fi.
Best Regards
Hi,
Typically, if you want to control the Tapo C510W locally and remotely using the Tapo app, it needs to connect to the Wi-Fi network and the internet. When you move it outside to the location you want it to be, but there is no Wi-Fi network available, the camera will display an offline state in the Tapo app, and you can't view it in the Tapo app or receive notifications.
You can check if the camera can obtain a Wi-Fi connection when an AP or RE is installed to extend your router's Wi-Fi.
Best Regards
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