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Can't Subscribe. Change country in Tapo account

Can't Subscribe. Change country in Tapo account

Can't Subscribe. Change country in Tapo account
Can't Subscribe. Change country in Tapo account
2025-09-06 14:41:48 - last edited Friday
Tags: #Tapo Care #TP-Link ID Related #Subscribe
Model: Tapo C310   Tapo C520WS  
Hardware Version:
Firmware Version:

Hi,

 

I have two outdoor cameras.

 

I want to subscribe to cloud. Google Play store says currency error. Website is denoted in USD.

 

Need help updating the account to India and currency to INR.

 

Thanks.

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1 Accepted Solution
Re:Can't Subscribe. Change country in Tapo account-Solution
2025-09-08 09:51:44 - last edited Friday

  @Relaxed_Daddy 

Hi,
1. Have you subscribed to the Tapo Care service from the Google Play app or website?
2. Please send me (@Solla-topee) your camera's MAC address via a private message for further analysis.

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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#2
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1 Reply
Re:Can't Subscribe. Change country in Tapo account-Solution
2025-09-08 09:51:44 - last edited Friday

  @Relaxed_Daddy 

Hi,
1. Have you subscribed to the Tapo Care service from the Google Play app or website?
2. Please send me (@Solla-topee) your camera's MAC address via a private message for further analysis.

Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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