Exposure level of C320WS is too high
Video is too bright and contrast low in normal light conditions.
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Hi,
For the reported phenomenon, please provide the following information for further analysis.
1. Please send me (@Solla-topee) the camera's MAC address via a private message.
2. Send us a video displaying the exposure phenomenon. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me via a private message.
Best Regards
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Hi,
For the reported phenomenon, please provide the following information for further analysis.
1. Please send me (@Solla-topee) the camera's MAC address via a private message.
2. Send us a video displaying the exposure phenomenon. You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me via a private message.
Best Regards
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@Solla-topee I'm having the same issue with my c320ws.
Is there any solution for this issue?
Thank you
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Hi,
Thank you for the video provided via a private message. In the recorded video, the camera appears to be working properly. If you don't like the image style displayed by the camera, please use your phone or a professional camera to take a photo of the security camera's monitoring area that shows the image style you prefer, and send it to us via a private message for analysis.
Best Regards
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@Solla-topee Thank you for the response. Unfortunately I am now not able to provide a target image, since the camera monitoring site is far away. My previous monitoring camera had the possibility to adjust the picture brightness. I would suggest you add brightness/contrast feature to the camera firmware and related app.
Bror
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Hi,
Thank you for your feedback. I'll log the feature request and forward it to the related team for evaluation.
Best Regards
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Thank you for your help. The camera image quality is a lot better.
Thank you Otto. L from the support team.
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@Andy87 It's glad to hear that your camera's image quality has improved. I'll pass your thanks to Otto. L.
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