This is to further my previous post, as I've successfully figured out how to use PTZ controls with this make/model.
As for this C211 make/model:

Open Configure Camera, go to Video Tab, Press configure button (next to Network IP)
rtsp://192.168."subnet"."client"/stream1 (whatever your subnet and camera client ip is, example: 192.168.1.101/stream1)
Below enter the Username and Password

Media/Video/RTSP Port: 554
Discovery/ONVIF Port: 2020

Receive Buffer (MB): 6.0
Uncheck: Use RTP/UDP Ports
Check: Send RTSP Keep-alives
Check: Use RTSP/stream timecode
Uncheck: Skip initial MAC, HTTP, DNS reachbility tests
Uncheck: Decoder compatibility mode
Uncheck: Get ONVIF Trigger events
Uncheck: Setup RTSP back-channel for talk support (PCM-U format)

ONVIF Source: (note there are 2 boxes here)
box1: VideoSource_1
box2: VideoSource_1

Click OK to save and close configuration page
Head over to the PTZ/Control Tab

Check: Enable Pan/Tilt/Zoom and other controls (focus, brightness, etc.)
Network IP: ReoLink ONVIF
Check: Use another IP/Port
Enter 2020 as the port

Everything else should be unchecked except for "Enable PTZ UI" and "Suspend motion detection" which should be the only 2 options checked
Click OK to save and close, everything should work now for this C211 make/model

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Although, to configure the C560WS, I had to take a different approach...
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Open Configure Camera, go to Video Tab, Press configure button (next to Network IP)

The following configuration is what I enterered to make PTZ work...
http://192.168."subnet"."client" (whatever your subnet and camera client ip is, example 192.168.1.102)
Below to enter the Username and Password

Make: Generic/ONVIF
Model: RTSP H.264/H.265/MJPG/MPEG4

Media/video/RTSP Port: 554
Discovery/ONVIF Port: 2020
Cam#:1

mainstream: /stream1
(can also use mainstream: /stream2)

Receive Buffer (MB): 6.0
Uncheck: Use RTP/UDP Ports
Check: Send RTSP Keep-alives
Check: Use RTSP/stream timecode
Check: Skip initial MAC, HTTP, DNS reachbility tests
Uncheck: Decoder compatibility mode
Uncheck: Get ONVIF Trigger events
Uncheck: Setup RTSP back-channel for talk support (PCM-U format)


Onvif source: (note, there are 2 boxes here)
box1: Raw_vs1
box2: vsconf

Click OK to save and close this configuration page
Now head to PTZ/Control Tab

Check: Enable Pan/Tilt/Zoom and other controls (focus, brightness, etc)
Network IP: ONVIF (OXML)
Check: Use another IP/Port
Enter 2020 as the port

Everything else should be unchecked except for "Enable PTZ UI" and "Suspend motion detection" which should be the only 2 options checked
Click OK to save and close, everything should work now for this C560WS make/model