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Remove jack plugs

Remove jack plugs
Remove jack plugs
2025-10-14 05:21:55
Tags: #Installation
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.3.5

Hi everyone.
I should remove the jack plugs from the camera and connect the wires directly.
Is there any information on how to maintain polarity?

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#1
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3 Reply
Re:Remove jack plugs
2025-10-15 05:46:54

  @PaRi53 

Hi，
We recommend using the original power adapter and cord included with the camera to power it on. We can't guarantee that the camera will work with electric wires.

Please note that damaging the camera's hardware will void the warranty.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#2
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Re:Remove jack plugs
2025-10-15 06:12:45

  @PaRi53 

Hello and thank you for reply.

I'm using the original power adapter, but the jack is too large.

The camera, furthermore, is out of warranty.

Is there a way to respect the polarity of the cables?

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#3
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Re:Remove jack plugs
2025-10-15 07:12:12

  @PaRi53 Hi, we do not have the relevant information, as this kind of usage is not recommended.

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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#4
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