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Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon

Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon

Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon
Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon
Yesterday
Tags: #Tapo App Related #Recording
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.4.8

I have eight C210 cameras who normally record to the cloud and stopped around 1 pm today. Does this have to do with the Amazon outtage? I can view all of the cameras live, they just wont record.

 

I reinstalled the app

Firmware is up to date

Subscription is up to date.

I rebooted the cameras

All of the detection settings have been confirmed.

 

Is anyone having the same issue and is there a solution?

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Re:Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon
Yesterday
Same mine stopped last night... seems like its not us its something wrong with them
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Re:Eight C210 Cameras live viewing works but they stopped recording to the cloud this afternoon
14 hours ago

  @Hippchikk  @Kobe97 

Hi,

There was a widespread outage affecting Amazon's AWS Servers. This outage lasted for quite a long time and impacted a large number of services and devices - beyond just Tapo and TP-Link.

 

If you experienced any abnormal or unexpected behaviors, difficulty setting devices up, or even trouble logging in, it was likely a result of this outage. During this outage, any recordings intended for the cloud would not have been saved. This is always the case with cloud-based recordings, No Internet Connection = No Recording.

 

We have released a post with additional details and a link to the official landing page detailing the impacted services from the outage:
[2025/10/20] Announcement: AWS Cloud Service Outage Impacting Tapo & Kasa Cloud Video Storage


Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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