using Tapo C210 without internet connection?
using Tapo C210 without internet connection?
Dear Forum,
I just got myself a tapo C210 from Amazon in Germany. It works nice together with the App, except for one important thing: Whenever I block the internet connection of the camera in my router, I loose connection to the camera with my smartphone and my tablet. Just now, when I cut the connection the image was still transmitted to my Android phone, but I could not move the camera with the App any more. When I close the app and restart it, it does not connect to the camera any more. They are all in the same Wifi. They are actually all in the same room, during testing phase.
I saw several comments on the internet that using the camera without internet should be possible, and this is actually quite essential for me. I don't want to have a camera that potentially could be hacked into from outside or the company's server. I also do not want to have any device that does not work if my internet connection drops out.
I see three options: Either those comments on the net were wrong. Or the new firmware that auto-installed directly after switching the camera on does not provide the function "local access without internet connection" any more. Or, there is a setting somewhere that I missed that would turn it on. I hope for the latter. Because else, I would have to send the camera back and get another one.
Can somebody help?
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Hi,
The reported phenomenon is not a known issue, and it's recommended to provide the following information for further analysis.
1. What's the model number of your router?
2. Please block the internet for the camera and your phone on the router, disable mobile data on your phone, then test if you can ping the camera's IP address successfully.
3. Please uninstall the Tapo app on your phone, copy the link, and paste it into your phone's browser, click on Enter to download and install the Tapo trial app. Then, refer to the steps below to collect the app log for further analysis. You can send the app log to support.forum@tp-link.com with the subject Forum ID 845984 + your nickname.
1) Use the Tapo Trial App to try to reproduce the reported phenomenon.
2) After the reported phenomenon is reproduced, go to App > Me > About, and click the Tapo icon 10 times on the About page (if it requests storage permission, please agree, so that the log can be saved to local storage on the phone), and the log will be imported to the mobile phone directory-TPLINK folder.
3) Click the Share button to send us the log files.
Best Regards
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