Detection
My Tapo smart camera is not always detecting moving on my porch. Most likely it's detecting cars on the street but not movements on my porch.
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Hi,
You can refer to the following instructions to troubleshoot if the camera's detection feature is not working well.
What to do if the Detection feature is not working on the TP-Link Camera?
If the same phenomenon persists, please confirm the following information.
1. What's the camera's model number, firmware, and hardware versions?
2. On the camera's Device Settings > Detection page, please describe your detection settings. For example, what are the enabled detection types and the sensitivity values?
3. Could you please send us a video showing the movement that the camera can't detect? You can upload the video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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