Camera won't detect or notify anymore
Camera won't detect or notify anymore
Posts: 2
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Registered: 2025-11-10
3 weeks ago - last edited a week ago
Posts: 2
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2025-11-10
Camera won't detect or notify anymore
3 weeks ago - last edited a week ago
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#Motion Detection
Hello, since last firmware update the camera won't detect or notify anymore. I don't see the light change color when I walk in front of it. Everything is activated, zones, notifications.
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3 weeks ago - last edited a week ago
Posts: 17902
Helpful: 3089
Solutions: 3869
Stories: 9
Registered: 2020-05-19
Re:Camera won't detect or notify anymore -Solution
3 weeks ago - last edited a week ago
Hi,
Please refer to the following instructions to troubleshoot if you can't receive detection notifications.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards
>> What to do if the Detection feature is not working on the TP-Link Camera.
>> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality.
>> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Camera won't detect or notify anymore
3 weeks ago
New info, Firmware 1.5.1 The alarm works, so there is detection somehow, but the notifications on the app or push don't work
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3 weeks ago - last edited a week ago
Posts: 17902
Helpful: 3089
Solutions: 3869
Stories: 9
Registered: 2020-05-19
Re:Camera won't detect or notify anymore -Solution
3 weeks ago - last edited a week ago
Hi,
Please refer to the following instructions to troubleshoot if you can't receive detection notifications.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards
>> What to do if the Detection feature is not working on the TP-Link Camera.
>> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality.
>> General questions about the TP-Link camera's Pan & Tilt feature.
Recommended Solution
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3 weeks ago - last edited a week ago
Posts: 2
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Registered: 2025-11-10
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