Camera won't detect or notify anymore
Camera won't detect or notify anymore
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2025-11-10 01:21:27 - last edited 2025-11-25 09:48:42
Posts: 2
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Camera won't detect or notify anymore
2025-11-10 01:21:27 - last edited 2025-11-25 09:48:42
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#Motion Detection
Hello, since last firmware update the camera won't detect or notify anymore. I don't see the light change color when I walk in front of it. Everything is activated, zones, notifications.
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2025-11-11 10:01:57 - last edited 2025-11-25 09:48:42
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Re:Camera won't detect or notify anymore -Solution
2025-11-11 10:01:57 - last edited 2025-11-25 09:48:42
Hi,
Please refer to the following instructions to troubleshoot if you can't receive detection notifications.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards
>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras
>> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
>> Enhance Your Tapo App Experience: Introduction to Several Practical Features
>> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Camera won't detect or notify anymore
2025-11-10 01:31:03
New info, Firmware 1.5.1 The alarm works, so there is detection somehow, but the notifications on the app or push don't work
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2025-11-11 10:01:57 - last edited 2025-11-25 09:48:42
Posts: 19120
Helpful: 3215
Solutions: 4365
Stories: 11
Registered: 2020-05-19
Re:Camera won't detect or notify anymore -Solution
2025-11-11 10:01:57 - last edited 2025-11-25 09:48:42
Hi,
Please refer to the following instructions to troubleshoot if you can't receive detection notifications.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Best Regards
>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras
>> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
>> Enhance Your Tapo App Experience: Introduction to Several Practical Features
>> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
Recommended Solution
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2025-11-10 01:21:27 - last edited 2025-11-25 09:48:42
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