C420 cameras stopped working

C420 cameras stopped working

C420 cameras stopped working
C420 cameras stopped working
Thursday
Model: Tapo C420  
Hardware Version: V1
Firmware Version:

I recently bought 2 new c425 cameras and connected them to my h200 hub, since then my 2 c420 cameras have stopped displaying any image and screen says 'Refresh' while still providing battery level. Ome of the c420 cameras also drains battery at a increased rate (around 4% an hour) dispite not displying or recording/notifications.

 

When i try to reconnect them there is no change to the issues. All these issues occured within 1 day of each other.

 

I have tried reseting all cameras and hub multiple times with no change.

 

Any help to resolve this issue without buying new cameras would be appreciated.

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Re:C420 cameras stopped working
Yesterday

  @Chris018 

 

What's the firmware version of your H200? It seems like the same case described here, you may take a look. Solution: sudden malfunction of Tapo camera/doorbell (liveview, detection, etc) linked to Tapo H200

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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