24/7 Capture Frames

24/7 Capture Frames

24/7 Capture Frames
24/7 Capture Frames
a week ago
Model: Tapo C460 KIT  
Hardware Version: V1
Firmware Version: 1.2.1

Hi @Wayne-TP,

 

As discussed from the previous thread, below are my questions.

  1. C460 - How can I view and download those snap shot frames. I can only Video from Playback & Download.
  2. C460 - I can't see the frame rate settings for the Video & Display settings.
  3. C460/C425 - Is it possible to trigger the Alarm manually? If so, how can I do that?
  4. C460/C425 - Video & Display settings - does the setting affects both 'Live View and the Recording'?
  5. C425 - Will the 24/7 Capture be available in the future firmware update?

 

 

Thank you.

  0      
  0      
#1
Options
3 Reply
Re:24/7 Capture Frames
a week ago

  @LuffyTaro 

 

1. C460 - How can I view and download those snap shot frames. I can only Video from Playback & Download.

Re: Snapshots are used to generate video recordings and are not available for export as standalone files.


2. C460 - I can't see the frame rate settings for the Video & Display settings.

Re: Tapo C460's frame rate is 15 fps, no other parameters are available.


3. C460/C425 - Is it possible to trigger the Alarm manually? If so, how can I do that?

Manual Alarm: Activate the Tapo Camera Alarm with One Tap


4. C460/C425 - Video & Display settings - does the setting affects both 'Live View and the Recording'?

Re: Most settings apply to both live view and recordings, except for the Detection Tag, which only shows in live view.


5. C425 - Will the 24/7 Capture be available in the future firmware update?

Re: We don't have the information. To learn about the product's future update plans, follow TP-Link official website or device's new firmware releases.

CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#2
Options
Re:24/7 Capture Frames
Tuesday

  @Wayne-TP 

Ok thanks for the response.

Few feedback from about those answers.

So looks like the 15fps is a big downgrade compared to the C425 which can do a smooth 25fps.

And for the 24/7 capture, what's the point then of those snapshots frames if you can't get them to download. It is useless if consumer can't extract them to us as evidence when an event happens.

  0  
  0  
#3
Options
Re:24/7 Capture Frames
Wednesday

LuffyTaro wrote

  @Wayne-TP 

Ok thanks for the response.

Few feedback from about those answers.

So looks like the 15fps is a big downgrade compared to the C425 which can do a smooth 25fps.

And for the 24/7 capture, what's the point then of those snapshots frames if you can't get them to download. It is useless if consumer can't extract them to us as evidence when an event happens.

  @LuffyTaro  Why not use the videos?

CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#4
Options