Tapo C425 Adjust Event Type buttons disappeared - AI training

Tapo C425 Adjust Event Type buttons disappeared - AI training

Tapo C425 Adjust Event Type buttons disappeared - AI training
Tapo C425 Adjust Event Type buttons disappeared - AI training
Wednesday - last edited Thursday
Model: Tapo C425   Tapo H200  
Hardware Version: V2
Firmware Version: 1.2.2
Bevor the SD card was moved from the camera to the hub H200, 
detected events could be corrected to:  motion, car, person, pet, or no event.
 
After changing the SD card from the camera to the hub,
the  event correction option for training the AI  has disappeared in the app.
The videos are correct stored in the hub H200.
But only the buttons DOWNLOAD and CANCEL are displayd.
The button <Adjust Event Type> is missing.
Tried so far:
Reset and rebooting the camera.
Restart the hub.
Logged the camera out of the hub and logged it back in.
Reformatted the SD card.
Uninstalled and reinstalled the app.
The latest firmware and latest app are installed.
I need the SD card in the hub so that additional new cameras can store data on it and the SD card is more secure against theft.
 
Is there anything I could do?  Thanks in advance.
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#1
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3 Reply
Re:Tapo C425 Adjust Event Type buttons disappeared - AI training
Yesterday - last edited Yesterday

  @Saihtam 

Hi,
When the camera works with Tapo H200 and stores video recordings on the hub, the Adjust Event Type feature is not supported, even if the camera supports it. It's recommended to start a new thread here to post your use case and feature request. I'll log it and forward it to the relevant team for evaluation.

 

If you want to store a camera's video recordings on a Tapo hub and also use the Adjust Event Type feature, a Tapo H500 may suit you.

 

Best Regards

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Re:Tapo C425 Adjust Event Type buttons disappeared - AI training
Yesterday - last edited Yesterday

  @Solla-topee

So basically, that function is off when footage is stored on the H200 hub, yes?

 

If you correct the event when the footage is stored on h500 hub, which AI is improved? That one inside the camera or the hub one?

 

https://www.tapo.com/uk/faq/686/ - It's not mentioned anything about it in the faq

 

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#5
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Re:Tapo C425 Adjust Event Type buttons disappeared - AI training
Yesterday - last edited 20 hours ago

  @SugarBaby 

Hi,
The Correct Event Type feature is not available when the camera's footage is stored on the Tapo H200 until now. It's a camera feature; when it's available, the camera's AI can be improved.
Best Regards

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#6
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