@Solla-topee 

In my opinion, the problem is related to the camera itself and only occurs when the camera is moving. For example, when tracking an object. Or during a patrol. Recording takes place on a card installed in the camera, so the connection to the router has nothing to do with it. Besides, the signal strength is excellent; the camera has been connected to two different routers on both the 2.4 and 5 GHz bands. The problem always occurs when the camera is moving. Just to be safe, I also checked to see if the channels from nearby Wi-Fi networks overlap, but no, they do not overlap with my network. Interference is ruled out. As I mentioned, when object tracking is turned off, the video records smoothly without any glitches. Before buying the camera, I came across one or two reviews mentioning that the same thing happened—that is, the camera would freeze the image during movement and there was no smoothness. This may indicate a bug in the camera’s onboard software, but I’m not sure, hence my request and this post. It’s definitely related to the camera moving.

  @Solla-topee 

Hi. When I enable the UPnP function, nothing changes. The video feed still freezes for a fraction of a second when object tracking is enabled. Streaming has nothing to do with it – in my opinion, the connection to the router itself (it really wouldn’t make any difference if it wasn’t there) is also irrelevant, because when I download the recorded footage from the memory card in the camera, it’s recorded exactly the same way on that card – locally in the camera (see the video I sent in a private message). Exactly as seen in the stream – with frozen frames. I use an iPhone and also have a preview on my MacBook. When the camera isn’t tracking (it doesn’t need to rotate) and has a steady view of the surroundings, everything is fine. When it rotates, it stutters. 

  @Solla-topee 

Hi, I have just installed two of these cameras and I'm have the exact same problems with both of them, the video recording is fine, and live video until you pan, it moves then stops and says network unstable while rebooting. If action tracking is turned on the same thing happens, it crashes then skips forward so you miss what triggered it.

I have tapo indoor cameras they have no problems, pan tilt track never crash.

Thanks

Stu

  @Stuy  @Solla-topee 

This is all quite frustrating. A new firmware update is available — version 1.1.8 Build 260319 Rel.27875n — which was supposed to fix the issue, at least according to info from technical support. Let me know how things are going for you after you update. For me, the camera moves faster and seems more rugged; it doesn’t track smoothly but rather in jumps, and I think it changes the bitrate during movement because you can see pixelation as it follows the object—the image quality is worse. This isn’t a good solution; I still have the problem, though there are definitely fewer stutters and freezes, and the quality is worse during movement. This isn’t a good solution yet.

  @Pavel-T yes, it's same low quality with c260 and c225v2 when tracking. It hasn't been fixed and probably won't be possible, due to shutter speed limitations. For sure it won't be fixed for c225v2, further optimization is not possible.

Check your FPS during a movement. For sure bitrate is going down when tracking plus for some camera models FPS is lower than one in settings. Record a clip and check fps with vlc app.

  @SugarBaby You can tell from the clock in the video that frames are missing. In my opinion, that’s the manufacturer’s responsibility. They should have thoroughly tested the camera before releasing the model to the market. I’m getting more and more disappointed with the quality—it’s like buying a bike but only being able to ride straight without turning. Nonsense...