(Unable to enter model in the model field)
I have both C220 and C225 and I always have issues assessing the cameras because they aiways fail to refresh!
Tapo should increase their bandwidth as their pool of users increases!
Hi,
If you can't view the camera's live feed in the Tapo app, please follow the instructions below to troubleshoot.
What should I do if I can't view the Tapo camera?
If the same phenomenon persists, please confirm the following information.
1. What's the LED status on your camera, such as solid green, solid red, etc.?
2. Is your phone connected to the same Wi-Fi as the camera when it streams your camera's live feed? Is the camera online in the Tapo app?
3. What's the model number and OS version of your phone? What's the Tapo app version?
Best Regards
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