C200 - Latest Firmware?
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How can it be that latest(?) Firmware is already Version 1.1.7 and my C200 is still on 1.0.13.
I tried 'Check for Update' but th result is 'Firmware Up to Date'.
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@gboelter Hello,
Thank you for your information, from your tp-link ID, all 3* Tapo C200 have the latest firmware 1.1.8
Tapo C310 is on 1.0.13 and this model use different software.
New firmware are normally pushed in batches so some Tapo C310 does not get the latest firmware, it is recommended to wait for app firmware update it would not take long, normally few weeks.
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@gboelter Good day,
Thank you for your feedback and you could try some suggestions here:
Please make sure your Tapo app is up to date.
Reboot your camera
Make sure camera is online (Green Led) and you could control it remotely when you are using mobile date.
If still the same , may I know the MAC address of your Tapo Camera and your tp-link ID (email account), you could send that to me via private message, thank you.
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Solla-topee wrote
Please make sure your Tapo app is up to date.
Reboot your camera
Make sure camera is online (Green Led) and you could control it remotely when you are using mobile date.
If still the same , may I know the MAC address of your Tapo Camera and your tp-link ID (email account), you could send that to me via private message, thank you.
@Solla-topee Yes, the Tapo App is up to date, the camera was reboted, the green LED is on and Pan/Tilt for example is working well using mobile data.
Actually 1 of my 3 C200 shows wrong time & date, the others are ok at the moment.
I have a few other problems with Tapo products, but let's start with this one first. I will send you MAC the addresses of my Tapo Cameras and my tp-link ID via private message.
BTW, if you have not done it already, take a look at this too please!
Regards and thanks for your support.
Guenther
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@gboelter Hello,
Thank you for your information, from your tp-link ID, all 3* Tapo C200 have the latest firmware 1.1.8
Tapo C310 is on 1.0.13 and this model use different software.
New firmware are normally pushed in batches so some Tapo C310 does not get the latest firmware, it is recommended to wait for app firmware update it would not take long, normally few weeks.
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