Energy consumption date wrong for TAPO P110
When I look at the energy consumption data it is giving yesterday's data with today's date. So I started measuring yesterday 20th but the data is flagged with today's date 21st. And I can't see the bar chart for today.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hey everyone,
We appreciate your feedback on the new Energy Monitoring 2.0.
11/29/2022 Updated:
New firmware 1.1.6 for both Tapo P110 and P115 has been released.
If you encounter any abnormal energy monitor data issue with the new Energy Monitoring 2.0, such as the consumption data showing the value of yesterday or the value of the future time, it is recommended to update the device's firmware first.
Please also make sure the Tapo APP is updated as well. (Till 12/05/2022, latest Tapo APP version: Android 2.11.43, iOS 2.11.24.)
This topic will be closed later after the fix. For any other feedback, please Start a New Thread in the community, you may share some information below to help solve the problem:
1. The Tapo APP version
2. A photo of the settings or error message
3. Model of your mobile device and its Android or IOS version
- Copy Link
- Report Inappropriate Content
It actually appears worse than that...
The Energy Monitor - Day is totally incorrect, as advised it shows yesterday, but only after the firmware update.
The Energy Monitor - Month for October appears to show September values for whole month.
The Energy Monitor - Year appears to be the only correct values.
The Energy calendar for October appears the be the September values shown up to today's date.
I suspect that this may be a problem with data held prior to the new firmware, but as I am monitoring the monthly consumption for a particular item, I am reluctant to clear the data until the end of the month, as the 'yearly' figure appears to give the correct monthly breakdown.
I will also see tomorrow if the 'stored' September values continue to populate the October figures.
- Copy Link
- Report Inappropriate Content
same problem with Tapo P115 with new firmware (1.1.2 Build 220930 Rel.144500) , I have 15 devices that no longer show energy monitoring, I hope you can come up with an urgent update
- Copy Link
- Report Inappropriate Content
Hello,
I've the same problem with my TAPOs TP110, after updating the firmware they show incorrect date consumption as highlighted by @dmackenzie and others.
I've tried clearing the data but did not solve the issue, I will try to reset one TP to factory default and see if it'll get back to normal.
- Copy Link
- Report Inappropriate Content
Hi all,
New user of the Tapo P110 plugs here, having installed 2 on Saturday.
A google search brought me to this thread, having experienced exactly the same issue issue described above.
I installed the P110 plugs on Saturday afternoon and enjoyed hour by hour updates on energy consumption up to midnight. Then, no further updates were logged for the whole of Sunday. I noticed however that the data logged on Saturday (17:00-24:00) was now being displayed as being for Sun 23 Oct.
As of midnight last night, the data refreshed and I got a full day of data, the pattern of which matches my usage on Sunday, but it's displayed as being for Mon 24 Oct!
- Copy Link
- Report Inappropriate Content
@DeltaCharlie same as me. Usable but irritating!
- Copy Link
- Report Inappropriate Content
Hello everyone
Thank you for your feedback with the New Energy Monitoring 2.0
- For 'Today Energy usage graph shows yesterday's data' we've shared your feedback with our team for some further investigation.
Please keep your device firmware and Tapo APP update, if there is any updated information, we will also share with you here. Thank you for patience while our team is looking into this.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello @Solla-topee,
did a factory reset on one of my TAPOs and I think, like @shberge said, is not working.
Today data is empty after 5.30 hours of activity.
Tomorrow, probably, I will see the today data on the chart :(
- Copy Link
- Report Inappropriate Content
Good day @dmackenzie @DeltaCharlie
Thanks for reporting the problem and sharing the photos, we noticed you are using Android Tapo APP, to better assist with your case, we created a support email TKID221035116 for dmackenzie & TKID221035137 for DeltaCharlie, please check your email inbox, thank you.
- Copy Link
- Report Inappropriate Content
Hey everyone,
We appreciate your feedback on the new Energy Monitoring 2.0.
11/29/2022 Updated:
New firmware 1.1.6 for both Tapo P110 and P115 has been released.
If you encounter any abnormal energy monitor data issue with the new Energy Monitoring 2.0, such as the consumption data showing the value of yesterday or the value of the future time, it is recommended to update the device's firmware first.
Please also make sure the Tapo APP is updated as well. (Till 12/05/2022, latest Tapo APP version: Android 2.11.43, iOS 2.11.24.)
This topic will be closed later after the fix. For any other feedback, please Start a New Thread in the community, you may share some information below to help solve the problem:
1. The Tapo APP version
2. A photo of the settings or error message
3. Model of your mobile device and its Android or IOS version
- Copy Link
- Report Inappropriate Content
Information
Helpful: 4
Views: 4787
Replies: 22