Solution What to do if the Tapo camera goes offline periodically when working with Home Assistant?
This Article Applies to:
Tapo C520WS V1
Problem Description:
There is no problem streaming the camera via the RTSP protocol on the Home Assistant, however, when trying to control the camera on the Home Assistant, such as pan&tilt the camera, the camera goes offline periodically, and the issue can be fixed temporarily by rebooting the camera.
Workaround:
Updating the camera's firmware to the latest version will be helpful.
How to update the firmware of the Tapo devices on the Tapo App
It's recommended to start a new thread here with the following information for further assistance.
1. Camera's model number, hardware, and firmware version.
2. A description of the phenomenon you encounter.
More Articles:
How can I connect my Tapo camera to a NAS or NVR?
How can I view my Tapo camera on PC through the RTSP stream?