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Doorbell showing life view on Alexa Echo Show 5 when pressed

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Doorbell showing life view on Alexa Echo Show 5 when pressed

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Doorbell showing life view on Alexa Echo Show 5 when pressed
Doorbell showing life view on Alexa Echo Show 5 when pressed
2024-03-10 18:47:38
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.14

Hello,

 

I have searchd in the forum to see if this topic had been covered but I could not find anything, so apoligise if the topic had been covered already.

 

Is there a way to show the doorbell live view on my Echo Show 5 when the bell is pressed? I have updated the doorbell's software and all the apps are also updated but I can't seem to be able to make it happen. I have unlinked the tapo and amazon accounts and linked them again. I have the announcments and and live view ticked on the Echo Show 5 but I only get the announcment when the bell has been pressed though.  

 

Many thanks.

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Re:Doorbell showing life view on Alexa Echo Show 5 when pressed
2024-03-11 12:13:31

  @Laloland 

Hi,
Please help confirm the following information about the reported case.

1. When someone is pressing your doorbell, send me a picture of the screen on the Echo Show 5.

2. Can you stream the camera on the Alexa app?

3. What's the version of your Echo Show 5, please ensure it's up to date.

Best Regards

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