RV30 map editing not saving in app
My map went out of alignment slightly but I am unable to edit the no go zones or virtual walls to fix it in the app. Can edit but there is no save option anymore.
I created a new map but same thing. No save button once I've added the zones. Have successfuly renamed rooms but can't do virtual walls or no go zones.
Also removed app and reinstalled but this didn't help.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Our team has identified the problem and it will be fixed in future updates.
Meanwhile, a beta App with relevant fixes is available to address this issue. If you would like to try it, kindly check your private message.
- Copy Link
- Report Inappropriate Content
Do you use Android or iOS devices? What's the model and system version?
Please check what's the version of your Tapo App?
- Copy Link
- Report Inappropriate Content
@Wayne-TP Hi Wayne, I'm using Android.
Robot Vac RV 30 Plus - Version 1.0 - Firmware 1.2.1 Build 240103 Rel 150630
Tapo app version 3.4.512
I've uninstalled app twice.
Editing was working fine in app until a few weeks ago when I adjusted the map which had gone out of alignment.
Remapped and edited rooms with no problem saving.
Can add no go zones or virtual walls but there is no option to save. And when I go back out they disappear.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Our team has identified the problem and it will be fixed in future updates.
Meanwhile, a beta App with relevant fixes is available to address this issue. If you would like to try it, kindly check your private message.
- Copy Link
- Report Inappropriate Content
@Wayne-TP OK, thank you. Will give the beta version a go.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 354
Replies: 5
Voters 0
No one has voted for it yet.