White screen
Hi all, over the past few weeks my camera displays a white screen and I need to keep rebooting the camera to get the feed back.
It's getting really annoying as it's daily.
Firmware version 1.3.9
I can attached a picture to show issue.
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Hi,
In this situation, please refer to the instructions in the below link and check if they help.
What to do if the Tapo Camera image color is abnormal?
Best Regards
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Hi,
In this situation, please refer to the instructions in the below link and check if they help.
What to do if the Tapo Camera image color is abnormal?
Best Regards
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I have tried the steps in the link, now after restarting the camera via the button I get a flashing red light and 3 red lights above lens.
Camera not working at all now.
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Finally got the camera to work again, even after removing the camera from the app, I still get a white screen 😔
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Hi,
In this situation, please send me(@Solla-topee) the MAC address of your Tapo C100 via a private message.
Best Regards
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Hi,
I have reported the issue to the tech team, and they will contact you via email to continue troubleshooting your issue. Please check your email box and confirm.
Best Regards
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