Patrol Mode is not working on my Tapo C520WS

Patrol Mode is not working on my Tapo C520WS

Patrol Mode is not working on my Tapo C520WS
Patrol Mode is not working on my Tapo C520WS
2024-08-19 06:22:09 - last edited 2024-09-09 02:42:30
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.8 Build 240606 Rel.39146n

I mark 2 points for the patrol mode, and the rest time is 15 minutes, but it is only show the first point and after 15 minutes and more it still on the first point, it isnt rotate to the second point!

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#1
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1 Accepted Solution
Re:Patrol Mode is not working on my Tapo C520WS-Solution
2024-08-20 07:10:07 - last edited 2024-09-09 02:42:30

  @TaiPhung 

 

Check whether the Patrol Mode Schedule is set correctly. Do you see a prompt "Patrol Mode is on -- Turn Off" on the camera liveview page?

 

Try to restart the camera and re-enable the patrol mode. 

 

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How to set up Patrol Mode on Tapo cameras

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Patrol Mode is not working on my Tapo C520WS-Solution
2024-08-20 07:10:07 - last edited 2024-09-09 02:42:30

  @TaiPhung 

 

Check whether the Patrol Mode Schedule is set correctly. Do you see a prompt "Patrol Mode is on -- Turn Off" on the camera liveview page?

 

Try to restart the camera and re-enable the patrol mode. 

 

——————

 

Related Article

How to set up Patrol Mode on Tapo cameras

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-20 15:01:24 - last edited 2024-08-22 08:57:04

  @Wayne-TP 

 

Thank you, i see the prompt, the schedule is set to always, and i already restart the camera but it still not working!

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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-21 06:36:25
That's good! Glad to hear that!
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-21 11:21:20
I meant it is not working for me! Please give me another solution!
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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-22 11:08:02

  @TaiPhung 

 

Sorry, misreading... Is the pan&tilt feature normal? Check if the camera moves if you click different viewpoints. 

 

How long have you been using this camera? Did this feature function before?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-22 13:43:26

  @Wayne-TP 

 

The pan&tilt feature still work as normal, the camera can move all different viewpoints. I have used it for a week. The patrol mode can not be used since i bought the camera.

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Re:Patrol Mode is not working on my Tapo C520WS
2024-08-23 07:44:15

  @TaiPhung 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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